Terms of Service

Welcome to Squad Inventive Integrated (“Squad Inventive,” “we,” “us,” or “our”). These Terms of Service (“Terms”) form a binding legal agreement between you and Squad Inventive governing your access to and use of our website, consulting services, custom software, cloud platforms, mobile applications, APIs, and AI-powered products (collectively, the “Services”).

This Agreement applies to every visitor, client, contractor, and end user who accesses our Site or engages our Services, whether as an individual or on behalf of an organization. By using any of the products or services listed below, you accept these Terms in full.

• Website — squadinventive.com and its subdomains
• Consulting — strategy, discovery, and advisory engagements
• Software — custom-built applications and platforms
• Cloud Platforms — hosted and managed infrastructure
• Mobile Apps — iOS and Android applications we build or operate
• APIs — programmatic interfaces to our Products and Services
• AI Products — machine learning and generative AI features

To keep this Agreement clear, the terms below have the specific meanings defined here wherever they appear, regardless of capitalization elsewhere in the document. Click any term to expand its definition.

Use of the Site constitutes acceptance of a legally binding agreement between you and Squad Inventive. By continuing to browse, register, or transact with us, you confirm that you have read, understood, and agree to these Terms.

• Website usage: You agree to use the Site only for lawful purposes and in accordance with these Terms.
• Electronic communication: When you use our Site or send us emails, you consent to receive communications from us electronically. Electronic communications satisfy any legal requirement that such communication be in writing.
• Age requirement: You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services or enter into a paid engagement.
• Jurisdiction: This Agreement is governed by the laws applicable in the State of Texas, USA and the Federal Republic of Nigeria, depending on the entity you contract with.
• Acceptance of terms: Continued use of the Site or Services after changes to these Terms constitutes acceptance of the revised Terms.

Certain Services, client portals, and product dashboards require you to create an account.

• Account creation: You must provide accurate, current, and complete information when creating an account.
• Password security: You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• Email verification: Some features require a verified email address before access is granted.
• User responsibility: You agree to notify us immediately of any unauthorized use of your account.
• Account ownership: Accounts are personal to the individual or organization that registered them and may not be transferred without our written consent.
• Account suspension: We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.

Squad Inventive provides a broad range of technology services to small and medium-sized enterprises across the United States and Nigeria, including:

All content, source code, and materials associated with our Site, Products, and Services are protected by intellectual property law.

• Copyright: All original content on our Site and within our Products is © Squad Inventive Integrated, unless otherwise credited.
• Trademarks: “Squad Inventive,” our logo, and our product names are trademarks of Squad Inventive Integrated and may not be used without written permission.
• Source code & software ownership: Unless assigned under a signed statement of work, Squad Inventive retains ownership of its underlying frameworks, libraries, and pre-existing tools used to build client deliverables.
• Patents & design rights: Any patentable inventions or registrable designs created for our own Products remain our property.
• Open-source licenses: Some Products incorporate open-source components, each governed by its own respective license.
• Content ownership: Media, logos, graphics, and documentation on the Site are owned by Squad Inventive or licensed for our use, and may not be reproduced without permission.

Developers integrating with Squad Inventive APIs agree to the following terms in addition to any product-specific API documentation.

• Authentication: All API requests must be authenticated using the credentials issued to your account.
• API keys: Keys are confidential and must not be shared, hardcoded into public repositories, or embedded in client-side code.
• Rate limits & usage quotas: Requests are subject to documented rate limits; excessive or abusive traffic may be throttled or blocked.
• Security: You are responsible for securing your integration, rotating keys periodically, and reporting suspected key compromise immediately.
• Versioning & breaking changes: We version our APIs and provide advance notice before deprecating endpoints wherever reasonably possible.
• Developer responsibilities: You must handle user data retrieved via our APIs in compliance with applicable privacy law and our Privacy Policy.

Our collection and use of personal information, cookies, and analytics data is described in full in our Privacy Policy, which forms part of this Agreement by reference.

• Personal information: We collect the information necessary to deliver our Services, such as contact and billing details.
• Cookies & analytics: We use cookies and analytics tools to understand Site usage and improve performance.
• Data retention: We retain data only as long as necessary for the purposes it was collected, or as required by law.
• Security: We apply industry-standard safeguards to protect personal data against unauthorized access.
• Regulatory compliance: We aim to comply with applicable data protection frameworks, including GDPR, CCPA, and NDPR, where relevant to our users.

• Customer owns data: You retain ownership of the business and customer data you submit through our Products.
• Squad owns platform: We retain ownership of the underlying platform, source code, and infrastructure that powers our Products.
• Data export: You may request an export of your data at any time, in a commonly used format, subject to reasonable processing time.
• Data deletion: Upon account closure, we delete your data within our standard retention period unless a longer period is legally required.
• Retention period: Data is generally retained for the duration of your active engagement plus 90 days, unless otherwise agreed.
• Backups: We maintain routine backups for disaster recovery; deleted data may persist in backups for a limited period before permanent purge.

• Maintenance windows: We may perform scheduled maintenance that temporarily limits access to our Products.
• Scheduled downtime: Where possible, we provide advance notice of planned downtime via email or dashboard notification.
• Unexpected outages: We work to resolve unplanned outages promptly but cannot guarantee uninterrupted availability.
• Service Level Agreements (SLA): Specific uptime commitments, if any, are defined in your individual client agreement.
• Backups: Regular backups are maintained for hosted Products as part of our standard operating procedures.

To the maximum extent permitted by applicable law, Squad Inventive's total liability arising out of or related to these Terms or the Services is limited to the amount you paid us in the twelve (12) months preceding the claim.

• We are not liable for indirect, special, or consequential damages.
• We are not liable for lost profits or business interruption.
• We are not liable for legal costs incurred by you in disputes with third parties.
• Force majeure: We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, or governmental action.

We may suspend or terminate your access to our Services, with or without notice, for reasons including:

• Fraud or attempted fraud
• Abuse of our Services, staff, or other users
• Violation of these Terms
• Illegal activity conducted through our Products
• Security concerns that put our systems or other users at risk
• Non-payment of outstanding invoices

We may revise these Terms from time to time to reflect changes in our Services, legal requirements, or business practices.

• Version history: Prior versions of these Terms are available upon request.
• Effective dates: Changes take effect on the date posted unless otherwise stated.
• Notification methods: Material changes are communicated via email, your account dashboard, or a website banner.