Squad Inventive — Custom Software Development Agency

Overview

Squad Inventive Integrated, LLC (“Squad Inventive,” “we,” “our,” or “us”) is a technology services company incorporated in the State of Texas, United States, with additional operations in Lagos, Nigeria. This Privacy & Cookie Policy (“Policy”) governs how we collect, use, disclose, and protect personal information obtained through our website (squadinventive.com), web and mobile applications, SaaS platforms, and professional service engagements (collectively, the “Services”).

We are committed to maintaining the trust and confidence of all visitors to our website and clients who engage our services. This Policy explains what information we gather, why we collect it, how it is used, with whom it may be shared, and the rights available to you.

Our Services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 13 (or 16 where applicable under GDPR). If you believe we have inadvertently collected such information, please contact us immediately at privacy@squadinventive.com.

Consent

By accessing or using our Services, submitting an inquiry form, signing up for communications, or engaging us for a project, you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree, please discontinue use of our Services.

Scope

This Policy applies to all individuals who interact with Squad Inventive in any of the following capacities:

Visitors to our website (squadinventive.com) and any subdomains.
Prospective clients who submit inquiry, contact, or consultation request forms.
Current and former clients who have engaged our services for web, mobile, SaaS, AI, or custom software development.
Individuals who subscribe to our email newsletters, SMS communications, or marketing materials.
Job applicants who submit resumes or applications through our careers portal.
Business partners, vendors, and third-party collaborators.
Any individual whose personal data we process in connection with delivering our Services.

This Policy does not apply to third-party websites linked from our site, or to services provided by Squad Inventive on behalf of clients under separate data processing agreements. Employees of Squad Inventive are subject to our internal Employee Privacy Notice.

Personal Information We Collect

We collect personal information that you provide directly to us and information that is generated automatically when you use our Services. The categories of personal information we may collect include:

Personal Identifiers

Full name, date of birth (where required for verification), government-issued identification numbers when legally required, and digital identifiers such as user account usernames.

Contact Information

Email address, phone number (including mobile numbers used for SMS communications), mailing address, city, state or province, ZIP/postal code, and country.

Commercial Information

Project descriptions, service preferences, budget ranges, purchase history, billing address, payment information (processed securely by third-party payment processors — we do not store full card data), and transaction records.

Technical Information

IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, session duration, clickstream data, and time zone.

Authentication Data

For registered portal users: username, hashed passwords (never stored in plaintext), security tokens, and multi-factor authentication records.

Marketing Preferences

Email subscription status, SMS consent status, communication preferences, referral source, and opt-in/opt-out records with timestamps.

SMS Privacy Disclaimer

SMS opt-in information, SMS consent, and phone numbers collected for SMS communications will never be sold, shared, or disclosed to third parties or affiliates for marketing purposes. This data is used exclusively to send requested SMS communications. Standard message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time.

Information Collected Automatically

When you visit our website or use our digital Services, we and our service providers automatically collect certain technical information through cookies, web beacons, pixel tags, log files, and similar technologies. This automatically collected information includes:

Log data: server logs capturing your IP address, browser type, pages requested, referring page, date/time of access, and error logs.
Device information: device type, operating system version, screen resolution, and hardware model.
Usage analytics: which pages you visit, how long you spend on each page, features you interact with, and navigation paths through the site.
Location data: approximate geographic location derived from your IP address (city/region level — not precise GPS location).
Cookie identifiers: session cookies, persistent cookies, and similar tracking technologies described in detail in our Cookie Policy section.
Performance data: page load times, error rates, and interaction metrics used to improve our Services.

This information is used for site administration, analytics, security monitoring, and improving the user experience. Where required by law, we obtain your consent before placing non-essential tracking technologies.

Information from Third Parties

We may receive information about you from third-party sources, which we combine with information we have collected directly. Third-party sources may include:

Business partners and referral sources who refer clients to us and share basic contact information with your knowledge and consent.
Social media platforms (such as LinkedIn) when you interact with our company pages or connect with us through those platforms.
Analytics providers (such as Google Analytics) that provide aggregated demographic and behavioral insights about visitors to our website.
Advertising partners who share data about ad interactions to help us measure campaign effectiveness.
Publicly available sources including professional directories, company websites, and publicly accessible social profiles for business development purposes.
Form submission intermediaries or CRM tools used to manage client inquiries and project pipelines.

We take reasonable steps to ensure that any personal information received from third parties has been collected lawfully and that we have a legitimate basis to use it. We do not purchase contact lists or engage in unsolicited bulk marketing using externally sourced data.

How We Use Your Information

We use the personal information we collect for the following purposes, relying on the applicable legal bases including contract performance, legitimate interest, legal obligation, and consent:

Service Delivery

To provide, operate, and maintain our software development, web, mobile, and consulting services, including managing project timelines, communications, and deliverables.

Client Communication

To respond to inquiries, send project updates, provide technical support, and communicate important service-related information.

Billing & Payments

To process transactions, generate invoices, handle payment disputes, and manage accounts receivable in connection with our professional services.

Marketing & Promotions

To send newsletters, case studies, service announcements, and promotional content where you have opted in or where permitted by applicable law.

SMS Notifications

To send SMS messages regarding project status, appointment reminders, and service updates, exclusively to individuals who have provided explicit opt-in consent.

Site Improvement

To analyze usage patterns, conduct A/B testing, fix bugs, and improve the performance, design, and content of our website and applications.

Security & Fraud Prevention

To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities that may compromise our systems or clients.

Legal Compliance

To comply with applicable laws, regulations, court orders, and governmental requests, including tax obligations, data protection laws, and professional standards.

Recruitment

To evaluate job applications, communicate with candidates, and conduct background verification as part of our hiring process.

Analytics & Reporting

To generate aggregated, anonymized reports on service performance, client satisfaction, and business metrics used for internal decision-making.

We do not sell, rent, or trade your personal information. We may share your information in limited circumstances as described below:

Service Providers

We engage trusted third-party companies and individuals to assist in operating our business and delivering our Services. These providers act as data processors under our instructions and are bound by confidentiality agreements. Examples include cloud hosting providers (e.g., Vercel, AWS), email delivery platforms, payment processors (e.g., Stripe), SMS gateway providers, analytics tools (e.g., Google Analytics), and project management platforms.

Legal Requirements

We may disclose your information if required by law, subpoena, court order, or governmental request, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Squad Inventive, our clients, or others.

Business Protection

We may share information to investigate, prevent, or act on illegal activities, suspected fraud, violations of our Terms of Service, or situations involving potential threats to the safety of any person or organization.

Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate transaction, your personal information may be transferred as part of that transaction. We will notify you via email or prominent website notice before your data is transferred and becomes subject to a different privacy policy.

With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing, such as when participating in joint marketing campaigns, referral programs, or co-branded service offerings.

We Do Not Sell Your Personal Information

Our Commitment: We Never Sell Your Data

Squad Inventive Integrated, LLC does not sell, rent, lease, or trade your personal information to any third party for monetary consideration or other valuable consideration. This applies to all personal information categories listed in this Policy, including contact information, SMS data, device identifiers, and behavioral data.

Under the California Consumer Privacy Act (CCPA) and similar state laws, “selling” personal information has a broad definition. We affirm that we do not engage in any such sale. If you are a California resident, you have the right to opt out of the sale of personal information at any time — though there is nothing to opt out of, as we do not engage in this practice.

We may share limited, aggregate, and anonymized data with analytics partners or advertising platforms for the purpose of improving our own marketing. This anonymized data cannot reasonably be used to identify you and does not constitute a “sale” under applicable law.

SMS Data — Explicit Commitment

SMS opt-in data and phone numbers collected for SMS communications are never sold or shared with third parties for marketing purposes. This data is used exclusively to send requested SMS communications.

We respect your right to control how your personal information is used for communications and marketing. Below is how consent is managed for each channel:

Email Communications

We send marketing emails only to individuals who have expressly opted in by submitting a form on our website, signing up for a newsletter, or explicitly requesting to receive communications. Each marketing email includes an unsubscribe link. Transactional emails related to your project, billing, or account do not require opt-in and are sent as part of our service delivery obligation.

To opt out of marketing emails at any time, click “Unsubscribe” in any email or contact us at privacy@squadinventive.com.

SMS Communications

We send SMS messages only to individuals who have provided explicit, written opt-in consent. Opt-in is obtained through a clearly labeled consent checkbox or signature on our inquiry forms. At the time of opt-in, we disclose the types of messages you will receive, estimated frequency, and how to opt out.

To opt out of SMS communications, reply STOP to any message we send. You may also contact us directly to request removal from our SMS list. After opting out, you will receive a single confirmation message and no further SMS communications.

SMS opt-in consent is never shared with or transferred to third parties for their marketing use. Your mobile number is used solely to communicate with you about Squad Inventive services you have requested information about.

Cookies & Tracking Technologies

Non-essential cookies (analytics, marketing, and functional cookies) are placed only with your consent, obtained via our cookie consent banner on your first visit. You may withdraw cookie consent at any time by adjusting your browser settings or using the cookie preference center linked in our website footer. Withdrawing consent does not affect the lawfulness of processing carried out before your withdrawal.

Referral Program

Squad Inventive may operate a referral program that allows existing clients or partners to refer prospective clients in exchange for incentives. If you participate in our referral program:

You may share the contact information of a prospective client only if you have their permission to do so. By submitting a referral, you represent that you have obtained appropriate consent from the referred individual.
We will use the referred individual's contact information solely to reach out about the referral and our services. We will not enroll them in any marketing list without their independent consent.
Your referral status, including associated incentives earned, may be visible to our internal team members who manage the referral program.
We retain referral records for the period necessary to fulfill referral incentives and comply with our legal obligations.
Referral bonuses, discounts, or other incentives are subject to separate referral program terms and conditions communicated at the time of participation.

Third-Party Links

Our website and client portals may contain links to external websites, third-party services, partner platforms, and social media profiles that are not operated by Squad Inventive. These links are provided for your convenience and reference only.

Important Notice

We have no control over the content, privacy practices, or security of third-party websites. This Policy does not apply to any information you provide to external sites. We strongly encourage you to review the privacy policies of any third-party site you visit before submitting personal information.

Our inclusion of a link to an external website does not constitute endorsement of that site, its content, or its privacy or security practices. If you believe any linked resource poses a risk to users, please report it to us at info@squadinventive.com.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type:

Data Category	Retention Period	Basis
Client project records & contracts	7 years after project completion	Legal/tax obligation
Billing & financial records	7 years	IRS / tax compliance
Marketing email lists	Until opt-out or 3 years of inactivity	Consent-based
SMS consent records	5 years from opt-in date	TCPA compliance
Website analytics data	26 months (Google Analytics default)	Legitimate interest
Job application records	2 years (successful) / 1 year (unsuccessful)	Recruitment purpose
Security & access logs	12 months	Security monitoring
Support / inquiry records	3 years from last contact	Legitimate interest

When data is no longer required, we securely delete or anonymize it. Anonymized aggregated data may be retained indefinitely for analytics purposes.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information. We honor these rights and will respond to verified requests within the timeframes required by applicable law (generally 30 days, or 45 days where permitted).

Right of Access

You may request a copy of the personal information we hold about you, including what categories we collect, the purposes of processing, and who it has been shared with.

Submit a written request to privacy@squadinventive.com with subject line: 'Data Access Request'

Right to Correct

If you believe we hold inaccurate or incomplete personal information about you, you have the right to request correction or completion.

Email privacy@squadinventive.com identifying the data and the correction needed.

Right to Delete

You may request deletion of your personal information. We will comply unless we are required to retain it by law or for legitimate business purposes such as resolving disputes.

Contact privacy@squadinventive.com with subject 'Data Deletion Request'.

Right to Data Portability

Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON).

Request via privacy@squadinventive.com specifying the data set you require.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing conducted prior to withdrawal.

Use unsubscribe links for email, reply STOP for SMS, or contact us directly.

Right to Restrict Processing

You may request that we limit how we use your personal information in certain circumstances, such as when you contest its accuracy or object to processing.

Email privacy@squadinventive.com with subject 'Restrict Processing Request'.

Right to Object

You may object to the processing of your personal information where we rely on legitimate interest or public task as the legal basis for processing.

Contact privacy@squadinventive.com explaining the grounds for your objection.

To exercise any of these rights, please contact us at privacy@squadinventive.com. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

Public Content

Certain features of our Services may allow you to post, publish, or share content that becomes publicly visible. This includes testimonials, case study participation, portfolio features, social media interactions, and review submissions.

Any information you voluntarily disclose through public channels (e.g., a testimonial on our website, a comment on our social media posts, a public review) is no longer private and may be seen, collected, and used by others. We are not responsible for the use of such publicly disclosed information by third parties.

If you provide a testimonial or agree to be featured in a case study, we will use your name, company name, and the content of your testimonial for marketing purposes including on our website and social media channels. You may request removal of your testimonial at any time by contacting us at privacy@squadinventive.com.

Data Accuracy

We are committed to maintaining the accuracy of the personal information we hold. We take reasonable steps to ensure that data is accurate, complete, and up to date based on the information provided to us.

You are responsible for ensuring that the personal information you provide to us is accurate and current. If your circumstances change — such as a change in email address, phone number, or company affiliation — please update us promptly by contacting your account manager or emailing info@squadinventive.com.

We rely on the accuracy of the information you provide. Inaccurate or outdated information may affect our ability to deliver services, send communications, or fulfill contractual obligations. If you believe we hold inaccurate information about you, please exercise your Right to Correct as described in Section 13.

This Cookie Policy explains how Squad Inventive Integrated, LLC uses cookies and similar tracking technologies on our website (squadinventive.com). Cookies are small text files stored on your device that help us provide a better browsing experience, analyze traffic, and deliver relevant content.

Types of Cookies We Use

Cookie Type	Purpose	Duration	Provider
Essential	Required for basic site functionality: session management, security tokens, CSRF protection, and load balancing. Cannot be disabled without breaking the site.	Session / Up to 1 year	First-party (squadinventive.com)
Functional	Remembers your preferences such as language, region, cookie consent choices, and form autofill data to improve your return visits.	Up to 1 year	First-party
Analytics	Collects anonymized data about how visitors use our site — pages viewed, time on site, traffic sources — to help us improve content and performance.	Up to 26 months	Google Analytics (Third-party)
Marketing	Used to track visitors across websites to display relevant advertising, measure ad campaign effectiveness, and build audience profiles. Only placed with your consent.	Up to 90 days	Google Ads, LinkedIn (Third-party)

First-Party vs. Third-Party Cookies

First-party cookies are set directly by squadinventive.com and are used for essential functionality and your preferences. Third-party cookies are set by external services such as Google Analytics or advertising networks. We only allow third-party cookies that have been reviewed for privacy compliance.

Managing Your Cookie Preferences

You can manage your cookie preferences in the following ways:

Cookie consent banner: Upon your first visit, a consent banner allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category.
Browser settings: Most browsers allow you to view, block, or delete cookies. Consult your browser's help documentation for instructions. Note that blocking essential cookies may impair site functionality.
Opt-out tools: For Google Analytics, you may use the Google Analytics Opt-Out Browser Add-on (tools.google.com/dlpage/gaoptout). For advertising cookies, visit the Network Advertising Initiative opt-out page (optout.networkadvertising.org).
Do Not Track: See Section 17 for our Do Not Track policy.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal that sends a header requesting that websites refrain from tracking your activity. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

Our website currently does not alter its data collection or usage practices in response to DNT browser signals, because no industry standard for DNT compliance has been established. We continue to monitor regulatory developments in this area and will update our practices if a binding standard is established.

If you wish to limit tracking, we recommend managing your cookie preferences through our consent banner, using your browser’s privacy settings, or using browser extensions designed to block tracking technologies.

California law (CalOPPA) requires us to disclose how we respond to DNT signals. As stated above, we do not currently respond to DNT signals. We will update this section if our practices change.

International Data Transfers

Squad Inventive operates in both the United States and Nigeria. As a result, personal information may be transferred to, stored, and processed in countries outside of your country of residence, including the United States and Nigeria.

The data protection laws of these countries may differ from those in your home jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards to ensure your data receives a level of protection consistent with applicable data protection laws, including:

Standard Contractual Clauses (SCCs) approved by the European Commission for transfers from the EU/EEA to third countries.
Data processing agreements with our service providers that include appropriate data protection obligations.
Ensuring that cloud infrastructure providers maintain data centers in jurisdictions with adequate protection standards.
Relying on adequacy decisions, where applicable, for transfers to countries recognized as providing adequate data protection.

If you have questions about the safeguards in place for international data transfers, please contact us at privacy@squadinventive.com.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and/or applicable national legislation may apply to our processing of your personal data. This section provides additional information relevant to data subjects in these jurisdictions.

Lawful Bases for Processing

Under GDPR, we process personal data only where we have a valid legal basis. The bases we rely on include:

Contract performance — processing necessary to fulfill our service agreement with you.
Legitimate interests — for analytics, fraud prevention, and improving our Services, balanced against your rights.
Legal obligation — where processing is required to comply with applicable law.
Consent — for marketing emails, SMS communications, and non-essential cookies.

Your GDPR Rights

Right	Description	How to Exercise
Access (Art. 15)	Obtain a copy of your personal data and information about how it is processed.	Email privacy@squadinventive.com
Rectification (Art. 16)	Correct inaccurate or incomplete personal data.	Email privacy@squadinventive.com
Erasure (Art. 17)	Request deletion of personal data where no legitimate reason for continued processing exists.	Email privacy@squadinventive.com
Restriction (Art. 18)	Request limitation of processing in certain circumstances.	Email privacy@squadinventive.com
Portability (Art. 20)	Receive your personal data in a structured, machine-readable format.	Email privacy@squadinventive.com
Objection (Art. 21)	Object to processing based on legitimate interests or for direct marketing.	Email privacy@squadinventive.com
Withdraw Consent (Art. 7)	Withdraw previously given consent without affecting prior lawful processing.	Use opt-out links or email us
Lodge a Complaint	File a complaint with your local supervisory authority if you believe we have violated your rights.	Contact your national DPA

We aim to respond to all GDPR requests within 30 days. Complex requests may take up to 90 days; we will notify you if an extension is required. There is no charge for submitting a request, unless requests are manifestly unfounded or excessive.

Security Measures

We implement a comprehensive set of technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security program includes:

Encryption in Transit

All data transmitted between your browser and our servers is protected using SSL/TLS encryption (minimum TLS 1.2). HTTPS is enforced across all pages.

Encryption at Rest

Sensitive stored data, including client records and credentials, is encrypted at rest using AES-256 or equivalent standards on all production systems.

Access Controls

Access to personal data is restricted to authorized personnel on a need-to-know basis. Role-based access controls (RBAC) are implemented across all internal systems.

Multi-Factor Authentication

MFA is required for all internal staff accessing systems that contain personal data, including cloud consoles, CRM platforms, and administrative portals.

Security Audits

We conduct periodic security reviews and vulnerability assessments of our systems and infrastructure. Critical findings are remediated on a priority basis.

Incident Response

We maintain a data breach response plan. In the event of a breach affecting your personal data, we will notify you and relevant authorities as required by law within applicable timeframes.

While we employ industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. If you believe your information has been compromised, please contact us immediately at privacy@squadinventive.com.

Policy Updates

We may update this Privacy & Cookie Policy periodically to reflect changes in our data practices, applicable laws, or our Services. When we make material changes, we will:

Update the 'Last Updated' date at the top of this page.
Post a prominent notice on our website homepage for at least 30 days following material changes.
Send an email notification to subscribers and registered users where the changes materially affect their rights or our data use practices.
For significant changes affecting how we use data you have previously provided, we will seek your renewed consent where required.

Your continued use of our Services after a Policy update constitutes acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your information. All previous versions of this Policy are available upon request.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or our data practices, please contact us through any of the channels below. We aim to acknowledge all privacy inquiries within 2 business days and resolve them within 30 days.

Privacy Requests & Data Rights

For all privacy-related requests including data access, correction, deletion, or GDPR inquiries:

privacy@squadinventive.com

US Office

Company name: Squad Inventive Integrated, LLC
Address: 16107 Kensington Dr #280
Sugar Land, TX 77479
United States
Phone: +1 (214) 702-8748
General email: info@squadinventive.com

Nigeria Office

Company name: Squad Inventive Integrated
Address: Lagos
Nigeria
Email: info@squadinventive.com
Website: squadinventive.com

Privacy & Cookie Policy